​Grievance & Complaint Policy

Queer EMDR welcomes feedback and the opportunity to address participant grievances. Complaints and grievances may be completed by submitting an entry via this form. Participants also have a right to issue a complaint with any of the continuing education approval sources connected to our trainings if you feel your rights as a learner have been violated or disrespected. 

Refunds Policy

If cancelling prior to two weeks before a scheduled event, participants are entitled to a full refund minus a 5% processing fee. If cancelling less than two weeks before a scheduled event, participants are entitled to a 50% refund OR the option to apply the amount paid toward a future training. No-shows are not eligible for a refund. Attendance at the entire training is required for our program to remain compliant with EMDRIA standards. All other situations will be handled on a case-by-case basis. Please email us at michael@newleafcounselingboise.com with any questions or concerns.

ADA Support & Disability Accommodations

All venues used for in-person trainings are ADA-compliant. For both in-person and online trainings, if you require assistance, Queer EMDR is willing and committed to make reasonable accommodations. Please contact us by email at michael@newleafcounselingboise.com if you have any questions or concerns or if you need to make such a request. We request a 30-day notice for any accommodation requests to allow us to work together on your request.

Continuing Education Information

Continuing education credits offered for each training course vary by each event. Please review the course page for each event for more information about continuing education approvals.